---
title: "Reorder Restrictions by Depot Assignment"
description: "How to restrict reorders to assigned depots and authorised users, and how to place a reorder."
url: https://help.portiervision.com/en/articles/94-reorder-restrictions-by-depot-assignment
collection: "Locking Systems & Keys"
updated: 2026-08-28
language: en
alternates: [de, fr]
---

# Reorder Restrictions by Depot Assignment

How to restrict reorders to assigned depots and authorised users, and how to place a reorder.

**Tip:** Key copies must be assigned to a depot. Unassigned copies are visible and reorderable by every user in the system.

The screenshots show the German interface. The German label is given after each button name.

## Restrict reorders

Select the settings in the upper right. In the **Basic Settings & Manage Modules** tab („Grundeinstellungen & Module verwalten“) you can restrict ordering permissions.

![Select the settings in the upper right. In the Basic Settings & Manage Modules tab („Grundeinstellungen & Module verwalten“) you can restrict ordering permissions.](https://staticfiles.gleap.io/g/k2uUSqIg1MxgL4CBLLYHTPDAz5NOvyuLyrbBSsgBtBNQhaGYAJ1m2UuUfoxcvD4qr4UZw1VAfXI.png)

## Settings for depot users

To use this ordering function, your keys must be assigned to the respective depots.

In the following example there are **User 1** and **User 2**. Via **“System”** in the top bar and **User Management** („Benutzerverwaltung“), the administrator grants users the right to reorder. Both users hold at least the **Clerk** permission level („Sachbearbeiter“) for the system and have **depot rights** for their own depot. Ordering permission is activated for both.

![To use this ordering function, your keys must be assigned to the respective depots.](https://staticfiles.gleap.io/g/4JlFi8FX4DKdyvZxf2kUctE0mLoW7VHMzFumCRQ1C5oxkHHDUpUFGXaYsrXvrvCHZBbLMZICHBn.png)![](https://staticfiles.gleap.io/g/CpPCGqc7mK4Jz7Tx1CvLB4lxj6f18oXnTmeDkTQ3mMIFmvKLDRa3bPrUxFPQzzQg3TMFl9iimqe.png)![](https://staticfiles.gleap.io/g/tu0NcElctnJFEdj6DmR5Niv6U6XKiawSeHxx7zIUBT9DejZOnTjKlpv3FshSTc7xkTuSXehmFhz.png)

## Dealer management

In **Dealer Management** („Händlerverwaltung“) you can store your dealers' address data to save time on future orders.

![In Dealer Management („Händlerverwaltung“) you can store your dealers' address data to save time on future orders.](https://staticfiles.gleap.io/g/NY6iklFIuD0LLChT1O9GZVhdEvHAGqMwOcixVaA9RE2SziwXBetOyLnghX81nqyc6uLrWKf6I6D.png)

## Creating a reorder

Under **Ordering, Reorder** („Bestellwesen, Nachbestellung“) you can create a new reorder.

![A new window opens. Click the dealer button (red circle) to select the address of the dealer you want (magnifying glass) and confirm with the (checkmark symbol).](https://staticfiles.gleap.io/g/NgfW2ZQaDRqDKYhESwwEeEAJMtdNVMoYhnQQ6J71r9zgfZRrDM5L18N0yYsQUMaQABV6u3rqNB0.png)

A new window opens. Click the dealer button **(red circle)** to select the address of the dealer you want **(magnifying glass)** and confirm with the **(checkmark symbol)**.

![A new window opens. Click the dealer button (red circle) to select the address of the dealer you want (magnifying glass) and confirm with the (checkmark symbol).](https://staticfiles.gleap.io/g/afXXSpAUGG6K0UXqVzTzZbdfW37taPZUq0V132pdlQlLWP8I1sbFGzUzmARKJ7v7W8n3Nf74iZ0.png)

The address is transferred to the reorder form automatically. Via the depot button **(green circle)** you can select a different delivery address. Use the **(middle button)** in the depot search to display the available depots, then confirm your selection with the **(checkmark symbol)**. The address is then transferred to the alternative delivery address field automatically. Make sure you enter an **order number / commission number** („Bestellnummer/Kommissionsnummer“).

![You have now transferred the dealer address (in red) and the alternative delivery address (in green). You can start ordering your keys and cylinders (symbols in blue).](https://staticfiles.gleap.io/g/pALMdMx8m3R2QKqUaWKg4jl2C5x9pZ0LrVVhWCZxDdCjl7a25tMp6jVXDpLRnALakORan1ZNCNR.png)

You have now transferred the dealer address **(in red)** and the alternative delivery address **(in green)**. You can start ordering your keys and cylinders **(symbols in blue)**.

![You have now transferred the dealer address (in red) and the alternative delivery address (in green). You can start ordering your keys and cylinders (symbols in blue).](https://staticfiles.gleap.io/g/OBcwpiZDCY6TfNjovs6CQQm8ptvqfdQCsJFtS5HyEoVBQXsJT3S6xbPbJw7nC0hrXD1JBVTPcI4.png)

Click **Add Key/Cylinder** („Schlüssel/Zylinder hinzufügen“, **in blue**) to open a new window. Via the search icon **(magnifying glass)** you see all keys and cylinders from the depot you hold rights for. Add the keys or cylinders you want to the order. After you confirm your selection with the **(checkmark symbol)**, another window opens where you enter the quantity.

![The selected keys and cylinders appear in the order form. Once your selection is complete, you can finalise the order (blue circle) and print it (green circle).](https://staticfiles.gleap.io/g/TCMIzlkzMtllhYmFm12uhvxF5Il7ffSK3BcsCkhXramTNPLUxWEq3lZ5eaPCSJrcIlKCUacbX9x.png)

The selected keys and cylinders appear in the order form. Once your selection is complete, you can finalise the order **(blue circle)** and print it **(green circle)**.

![The selected keys and cylinders appear in the order form. Once your selection is complete, you can finalise the order (blue circle) and print it (green circle).](https://staticfiles.gleap.io/g/txl1Q4RUc1VQjTunNrp59zQuDXyb1flZfrF0RqLWma3WacT9CmWAZlINTQwGkXROH47cvbK8gPb.png)

## Sending orders (AS2)

For customers with **AS2 ordering authorisation**, the order can be sent via the **(globe icon in red)**. The status of the order can then be checked with the search icon next to it **(in the red box)**.

## Receiving orders

Once orders have been recorded and set to **Ordered** („Bestellt“), confirm the delivery on goods receipt by clicking the **Receive** icon („Empfangen“, **blue circle**). This books the order as arrived in the system, and the new keys or cylinders become available for further management in the depot.

![Receiving orders](https://staticfiles.gleap.io/g/8JWKXT13A0ZGQZDcpIKIXH6IRkLmdcTUbpZ3wdq1Ooz4r0lpBwm9FrgXHHPdPDtfpmtZChaZdBS.png)

After you have received the key copies, they are assigned automatically to the depot selected earlier. You keep a clear view of which new copies are managed in which depot, and you can control further issue from there.

![](https://staticfiles.gleap.io/g/A6hoyxSVHUObdPR9Ba0AxJrQve1K99psvhwVgNgnq4VXfIChucD19kDwnZc8nWg0mWpoNNhEGmQ.png)